Support
Contact MyVideoMap support
Founder Event support is handled through one monitored inbox during the controlled launch period.
Email support@myvideomap.comFounder Event payment
Checkout, receipt, Founder 100/300 pass, payment policy, and billing follow-up.
Creator onboarding
Google sign-in, YouTube channel connection, video sync, and first reviewed map delivery.
Data and privacy
Account data, YouTube data handling, deletion requests, and privacy-policy follow-up.
Founder 100 launch support
Use this inbox for payment, onboarding, and data requests.
MVM is in controlled early access. Some Founder Event work is handled manually, including payment follow-up, onboarding order, account-data requests, and review exceptions.
Official support inbox: support@myvideomap.com
Include these details
- Your MVM account email
- Your YouTube channel URL
- Founder Event pass, if payment was started
- Stripe receipt or Checkout reference, if available
- A short description of the issue